Ombrage Collection

Customer SErvice

Everything you need to transform your space with confidence, from your first measurement to your final installation.

Start With a perfect fit

Before you order, we want to ensure your vision comes to life exactly as you imagine. Precision is the key to luxury, and we’ve made the process simple.

How To Measure

Measuring for custom window treatments doesn’t have to be daunting. Our step-by-step guide ensures you get the “perfect fit” for any window or door frame.

Ready To Transform Your Space?

If you have your measurements ready, your custom sanctuary is just a few clicks away.

Your Order, Every Step of the Way

We know you’re excited to receive your new Ombrage window treatments. Keep tabs on your custom order as it moves from our workshop to your doorstep.

Simple Installation

Our shades are designed for modern living and easy installation. Whether you chose our Light Gap Seals or our premium Total Blackout Channels, our Installation Hub provides the visual and technical guides to help you finish the job beautifully.

Quality Built to Last

We stand behind every fabric, motor, and frame we ship. At Ombrage Collection, our relationship with you doesn’t end when the box arrives. Learn about our commitment to quality and the long-term protection we provide for your window solutions.

Have a Question?

From understanding the difference between “Continuous” and “Jog” motor movements to choosing between PVC and Basswood, we’ve gathered answers to the questions we hear most often.